Dealing with a scatterbrained boss

  • December 21, 2009

Question: “I work for a manager who thinks I can read her mind. She rushes up to my desk and says something like, 'Did he come pick it up?' Because I have no idea...

Communicating effectively with higher-ups

  • December 08, 2009

Question:  “I feel that I am being ignored because of my age. I am a young employee who recently attained a position in which I have to interact with...

Feynman’s theory on the Challenger disaster

  • December 01, 2009

While investigating the Challenger space shuttle disaster in 1986, physicist Richard Feynman pondered what had caused a disconnect between managers and leaders that...

Beware discipline for FMLA-related tardiness

  • November 28, 2009

It may be terribly annoying and very disruptive, but it is also the law: Employees eligible for intermittent FMLA leave are entitled to take that leave at the beginning...

Managing a disrespectful employee

  • November 25, 2009

Question: “I am a fairly new manager. One of my employees thinks he knows everything and frequently talks back to me. Every morning, I have a short staff meeting,...