Suppose you had responded to an advertisement from a manufacturer of forged steel valves and requested more information. How would you react to this reply?
Do you assign points or scores to rank candidates during their interviews? If so,
do you explain in writing why the applicant received each
score? A new court ruling...
You may not need a license to practice HR or benefits administration, but earning an HR certification tells your employer (and potential employers) that you know your...
Employees sometimes don’t want to give their employers personal details about an illness or a condition that may be covered by the FMLA. But if you find out they...
Question: “I currently work full time, but I would like to reduce my schedule to 32 hours per week, working four, eight-hour days. (I am 65 years old.) I am able...
For many managers, the clock is their biggest adversary. Finding enough time in the day to complete every necessary project can be difficult. But the old adage of...
Q. One of our employees is taking intermittent FMLA leave for planned medical treatment. However, the employee’s appointments occur during work hours, and that has...
Question: Administrative Professionals Week is April 19-25, and we’re collecting a list of the craziest things bosses have asked administrative assistants to do....
Interviewers often have pet questions they use to test an applicant's quality. Sometimes, they're straightforward. ("Tell me about yourself.") Sometimes,...
Boosting your benefits communication during lean economic times can help your organization retain good employees and ease their worries so they can focus on work. The...
Say that within a three-page document, the first and third pages are vertical, and the middle page is horizontal. How do you arrange them for stapling? Do you turn...
Q. An employee with severe hearing loss refuses to use his hearing aid. He works in a loud environment with forklifts and other hazards. Can we force him to wear the...
Just when you thought you had mastered the intricacies of the FMLA, employees and their lawyers have come up with a new trick that could trip you. This one involves how...
Q. We are investigating a sexual harassment complaint. One of the employees accused of wrongdoing refuses to be interviewed without his lawyer. I know the attorney has...
To build a positive workplace culture, you must deal with negativity and energy vampires head on. CEO Dwight Cooper dealt with the negativity problem by creating a...
Q. Does an employee have to say that she wants to “take FMLA leave” in order to satisfy the requirement that she notify her employer of her “intent to...