Doing the work, but no recognition, now what?

  • December 14, 2007

Question: “I work in a department that is divided into teams. I am the department administrative assistant, supporting about 25 people. The department celebrated...

Right to have a witness during discipline

  • December 07, 2007

Q. We have a nonunion shop. It is not uncommon for our employees to insist that they have the right to have a witness present during investigatory interviews and...

When an employee won’t ask for help

  • December 01, 2007

You don't want to hover over your people. But what do you do when an employee needs help--and won't ask for it? Start by imagining what will happen if you do nothing.

How do I create a project board?

  • November 30, 2007

Question: “I share an office with several other secretaries.  My director has asked us to create a "project board" to post our assignments on. ...