Manager’s preferences form

  • February 25, 2005

Question: I am changing roles and will be supporting new managers. I am looking for a form to keep track of manager preferences (travel, meals, how to handle meeting...

Creating a new position

  • February 25, 2005

Question: I recently completed my graduate degree in business and have been working as an executive assistant at my current company for almost 4 years. I have been...

Potluck Rebellion

  • February 25, 2005

Question: I work in an office where traditionally worker birthdays have been celebrated with a potluck lunch. My position is responsible for organizing the...

The new risks of premature job offers

  • February 01, 2005

Rescinding job offers just got more legally dangerous. As incredible as it sounds, if you pull the rug out from a candidate's job offer, the person may be able to sue ...

Calculating late charges in Excel

  • January 07, 2005

Question: “We have several rental properties, and I track payments, late charges, customer information, etc., on an Excel spreadsheet. Included on the...

Encourage open, constructive dissent

  • December 01, 2004

“All the first-rate decision-makers I’ve observed had a very simple rule," says Peter Drucker:  “If you have quick consensus on an important...

How to lead from the balcony

  • December 01, 2004

Early in their careers, leaders move up quickly because they can identify problems and solve them.

How Jon Gruden pounds the rock

  • November 01, 2004

As a graduate assistant at the University of Tennessee, football coaching prodigy-to-be Jon Gruden found himself passing a note to assistant coach Walt Harris during an...