Remote work can vastly increase your applicant pool, but it also brings difficult questions. Do you pay a sales rep in Boston the same as one in Boise?
Negative reviews aren't the only form of performance review bias. Overly positive reviews or "never giving a perfect score" can also harm an organization.
You can't predict the future, but when approaching 2021 goal setting you can incorporate lessons learned in 2020 to ensure success despite uncertainty.