Employees who survived the downturn have absorbed work left behind by laid-off co-workers. “Overwhelmed” is here to stay. As an HR pro, you might not be...
Possibly the hardest thing for leaders who have taken over the direction of a product or service is to sound off clearly on what needs to be done. "The leader’s...
The former president of South Africa who ended apartheid there, Nelson Mandela, has an African first name, Rolihlahla, which translates literally as “pulling down...
Great employees don't automatically make great managers. Supervising people requires a completely different skill set than actually performing the work at hand. And...
In 1946, a Romanian nun on a train climbing the Himalayan foothills decided to leave her convent and help the poor, while living among them. She was inspired...
Football Hall of Famer Joe Montana bookended his football career with two spectacular failures. Both times, his passes were intercepted. Montana—who wrapped up his...
Standing in the business books section at a bookstore, Chip Conley, founder of Joie de Vivre Hotels, discovered the book that would save his business. He found a bolt...
What makes a great leader? Sometimes it’s qualities that are learned. Sometimes it’s qualities that are innate. Not every manager can be great leader....
Pepsi Beverages will pay $3.1 million to resolve EEOC charges that it discriminated against minorities when it refused to hire applicants with arrest records.
As if Facebook weren't enough of a pull for daydreaming office workers, March Madness makes working hard even harder. But the annual NCAA basketball tourney...
If you’re in a management position and have direct reports, writing employee appraisals is an essential component of your job. But this process doesn’t have...
Job descriptions are the cornerstone of communication between managers and their employees. After all, it's hard for supervisors to measure job effectiveness during...
If you're relying solely on your memory to evaluate employee performance, you're making appraisals far more difficult than necessary. That's why it's best to institute a...
Sexual harassment allegations often come down to he said/she said arguments. Without hearing from both sides, there’s no way to determine what happened. If one...
Join The HR Specialist (a Business Management Daily publication) in celebrating the third annual “HR Professionals Week,” a five-day tribute to all that...
Online shoe retailer Zappos is known for its knockout customer service. But CEO Tony Hsieh says his secret of success is really about his employees. “Our belief is...
Does your mind work like an executive’s? When Jodith Allen first stepped into the job of executive assistant, she received a swift lesson in thinking like a...
Conducting job interviews requires managers to strike a tricky balance between politeness and assertive evaluation. One wrong word or action can drive an applicant...
The Sheetz gas-and-grocery retail chain is building a new health and wellness center at its distribution facility in Claysburg, Pa., for employees and their families....
