Ways to boost employee morale

• March 31, 2006

Question: First of all, let me thank all of those who have given me advice in the past. My frustrations have finally been solved. All this time, I thought no one cared...

5 warning signs of performance-review problems

• March 01, 2005

Job reviews shouldn’t be paper-moving programs that return zero value. Here are five symptoms that warn of trouble in a supervisor’s appraisal process,...

Promise discretion, not confidentiality

• November 01, 2001

An employee wants to confess wrongdoing or alert you to sensitive personnel or safety matters. But before opening up, the worker asks, “Can you keep this...

Speed up slow employees

• June 01, 2001

When you hire people, it’s almost impossible to tell how quickly they work.

Submerge your disdain for co-workers

• April 01, 2001

We all have to work with people we don’t like. While some of us grin and bear it, others implode, seethe or turn caustic.

Secrets of motivating laggards

• March 01, 2001

Turning slugs into gung-ho workers often calls for a less-is-more strategy.

See through smooth talkers

• September 01, 2000

New managers often regard the most talkative, confident employees as the most intelligent members of the team. That can be a faulty assumption.

Use ‘expectations list’ when you delegate

• July 01, 2000

When dishing out assignments, don’t just explain the job and walk away.