Q: "One of my employees, 'Katrina,' has some performance issues which I am trying to resolve. However, some of her co-workers have apparently decided to collect their...
Don’t underestimate the power of open and honest communication. Bad communication creates a snowball effect that can bring down the energy and morale of the...
The importance of discretion was recently reinforced during a panel discussion with four senior executive assistants who work for high-powered individuals.
You can feel put upon and taken advantage of when work is dumped on you. It’s tempting to speak up when it isn’t in your job description to complete those...
Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of...
Q: “The owner of our business wants to put me in a management position without telling the staff that they report to me. He’s afraid that if he officially...
