A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying;...
Before you address an audience of one or 100, know your goal and prepare an outline to stay on track. Start with simple ideas and add complex points (evidence,...
Most leaders acknowledge the importance of listening. But few know how to do it well. Listening raptly requires more than keeping quiet and maintaining eye contact with...
Speaking in public can be a nerve-wracking experience for many people. But you can learn to manage your nerves, says Darlene Price, speaking coach and author of Well...
Question: "How do you respond to colleagues who ask a lot of personal questions? Recently, I had to take vacation on short notice to care for my sick daughter-in-law....
Q. We just found out that one of our managers is having a consensual sexual relationship with someone who reports directly to him. If we confirm with the subordinate...
If you allow employees to listen to music in the workplace, be aware of the legal and practical consequences, lest you start hearing the not-so-sweet sounds of...
You’re intelligent. You’re competent. You get the job done. But is anyone noticing your great qualities and skills? The quickest way to make sure they do...
Question: Our new CEO dictates orders without getting input from experienced staff and intimidates people by yelling at them in meetings. He was brought in because sales...
Underlying the list of what needs to get done is the list of what your team needs to get things done. Satisfy those basic needs, build a culture of trust, and people...
Consider what might happen if a supervisor consistently singles out members of a protected class for tongue-lashings. It could be grounds for a discrimination lawsuit....
Office romances can not only have an adverse effect on workplace productivity, but can engender claims of favoritism, sexual harassment and retaliation. So employers...
Q. An employee has a note from her doctor releasing her back to work in a week. However, the employee says she feels fine and would like to return to work sooner. Should...
If you’ve read any of David Bach’s books, (Start Late Finish Rich, Debt Free for Life, The Automatic Millionaire), one of his core concepts is The Latte...
Employees often ask me, “How can I continue advancing my career after I feel I’ve hit a job plateau?” says Joan Burge. Anyone who asks that question is...
Does swearing energize employees and demonstrate passion? Or does it cast a manager as out-of-control and unprofessional? Generally, the answer is the latter, say...
After a diagnosis, patients at the Mayo Clinic meet with a team of specialists who help them understand what’s happening so they can decide about treatment...
