When a long-term employee seems to be stuck in a rut or is simply coasting, a few moves by the supervisor can help shake out the cobwebs and rekindle the employee's...
Question: “I have moved back to my hometown and taken a position that I held 13 years ago. At the time, I was the only secretary/administrative assistant in the...
Question: “I work for a nonprofit board of directors (50 members). Every year, I give each board member a small token gift for our December meeting, and a little...
Disputes between employees are common and inevitable. But if left unresolved, they can disrupt your department’s productivity, sap morale and even cause some good...
Question: “The holidays are approaching, and I need help thinking of a nice and reasonably priced holiday gift from my male boss (CEO). Any suggestions?”...
Question: “One of my co-workers is a bitter, miserable, snide person. “Judy” hates her life, her job and everyone around her. She does no substantive...
Question: "One of my employees has a toxic attitude. He criticizes co-workers, blames them for his problems and argues about everything. His rude and insensitive emails...
Riddle me this: What's something everyone does and is impossible to stop? The answer: Gossip! Just because there is nothing you can do to completely eliminate it from...
Question:
“My boss recently got upset with a co-worker about some problems with
customer orders. To get her attention, the boss reached across the desk...
Question: “My supervisor has memory lapses from time to time. He will give me
only partial instructions and then get angry that I did not do things
that he...
Question: “We have a co-worker who is cooperative, personable, cheerful and a
great employee. But his whistling is driving our office up a tree. Some
people find...
Question:
“My boss is promoting me to supervisor, but several co-workers are
unhappy about it. Ever since he told them, a few people have been very nasty to...
Question: “Due to downsizing and others leaving the company, an immature
co-worker was promoted to a low-level managerial position. Despite her
new position, she...
Everyone can cite some version of the 80/20 rule. We can thank Joseph Juran for the advent of the 80/20 rule. He concluded that 80 percent of effects flow from 20...
Question: “I am an admin for a major corporation (group of 100 people, 75 %
women). In addition, I am the facilities coordinator for two floors.
My problem...
