Question: I
have been an admin. for about 2 years -- it is my first job out of
college -- and I recently had my annual review. Everything went fine,
but one...
"Most leaders truly want to do the right thing," says Quint Studer, consultant and author of Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference. "They...
Question: I work in an office where I am in the center of everything, so I can hear and
see everything that goes on. One of my co-workers pretends to work...
Question: I work in a nice
office with a lot of nice people around. Sometimes, however, the lady
next to me in her cube will chew gum ... then, she will pop it. Not...
Question: We have an office of about 70 employees, about 55 of whom have
face-to-face contact with the public. The owner would like all patients welcomed
with...
Question: I work with a person who has recently been promoted into the management ranks.
My problem is that she over explains the simplest thing. I hate to interact...
Question: I would like some advice on how to train and make my co-worker independent. He
is a complete fresher in this line (admin) and although he has been with...
Question: My boss often acts in a way and makes comments that hurt my feelings and those
of others in my office. For example, today she said that I made too much...
Question: One of my co-workers (Co-Worker A) is a good employee and a hard worker.
Another co-worker (Co-Worker B), who supports the department head, is very...
Question: Two of my managers come to my desk frequently and
read my computer screen and anything else within view of my desk. I do not
report to either one. They...
New findings suggest that close-knit teams are often less competitive than teams in which camaraderie is weak. Sociologists at the University of California and elsewhere...
Perk up your lawsuit radar if you (or one of your organization's managers) plan to discipline an employee who has emotional problems and difficulty relating to other...
And now, a cautionary tale in the form of Spencer Stuart headhunter Dennis Carey, who wooed and promoted his protégé, Marie-Caroline von Weichs, then fired...
Overly friendly staff members can pose a real dilemma for managers. How can you keep a professional distance and avoid the appearance of favoritism, yet still make sure...
Power listening is listening with empathy, putting yourself in the other person's shoes, and responding with what you understand the other person has said. The best...
